Refund & Return Policy

We want you to love your purchase from Gingsera.

1. Eligibility

• Returns accepted within 5 days of delivery.

• Item must be unused, in original packaging, with proof of purchase.

2. Process

• Email us at teamgingsera@gmail.com with your order number.
  

• Once inspected, we’ll notify you of approval/rejection.

4. Refunds

• Approved refunds will be processed to your original payment method within 5 days.